Lawful business use
Only upload and process information you are authorised to use. Do not create fraudulent invoices, misleading tax records or documents intended to deceive. Do not impersonate another person or use a signature without permission.
Protect accounts and information
Do not attempt to access another customer’s account or records. Do not bypass authentication, usage limits or security controls. Do not introduce malware, interfere with service availability or extract information without permission.
Appropriate content and automation
Do not use the service for unlawful, abusive or infringing content. Do not upload unnecessary sensitive personal information to accounting documents or assistant prompts. Use automated access only through supported interfaces and within published limits.
Reporting a concern
Email support@readyht.com with the affected page and a clear description. For a security or privacy concern use admin@readyht.com. Do not include passwords, access tokens or another customer’s records in an initial report. We will arrange an appropriate way to handle necessary evidence.
How we respond
We may investigate and restrict affected functions or accounts where reasonably necessary. We will consider the nature of the risk and available evidence. Where practical we will explain the restriction and how to challenge a mistake.